Managed IT Services

Reliable IT. Proactive Support. Zero Headaches.

Our fully managed IT services keep your business secure, connected, and running smoothly so you can focus on growth, not glitches.

Our 8-Step Client Onboarding Process

01.

Welcome & Introduction

We’ll start with a warm welcome and introduce you to your dedicated support team. You’ll receive a detailed overview of our services, along with clear points of contact for technical support and account management.

02.

Service Agreement & Expectations

Next, we’ll finalize all necessary paperwork including service agreements and support terms. We’ll clearly outline our responsibilities, response times, and how you can reach us when you need help.

03.

Discovery & Assessment

Our team will conduct a thorough assessment of your current IT environment including systems, network, software, and security. This gives us the insights we need to support your business properly.

04.

Secure Access Setup

We’ll securely collect access credentials and technical details required to manage your systems. All information is handled with the highest level of security and stored in our encrypted documentation systems.

05.

System & Tool Setup

We’ll onboard your business into our management systems including monitoring, backups, antivirus, and helpdesk tools so we can proactively support your IT environment from day one.

06.

Team onboarding & Support Access

We’ll introduce your team to our support process, including how to submit tickets, what to expect, and how to get help fast. We can also provide live training or resources to ensure a smooth transition.

07.

Initial Improvements & Quick Wins

Right away, we’ll address any high-priority issues discovered during onboarding. Whether it’s improving security, performance, or reliability we’ll deliver value early and often.

08.

Ongoing Support & Strategic Planning

Once you’re fully onboarded, we shift into proactive support mode. You’ll benefit from regular check-ins, IT strategy sessions, and continuous monitoring to ensure your technology supports your business goals.

Services

IT Support & Help Desk

Proactive Monitoring & Maintenance

Cybersecurity

Backup & Disaster Recovery

Cloud Services & Management

Network & Infrastructure Management

Hardware & Software Management

Employee Onboarding & Offboarding

Compliance & Regulatory Support

Mobile Device Management (MDM)

IT Asset Inventory & Documentation

Vendor Management

Custom packages available

We tailor our services to your business size, industry, and goals from fully managed IT to co-managed support with your internal team.

Ready? Call us +48 572 400 078

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