Privacy Policy

1. Introduction

At Infoquestpro Sp. z o.o., we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.infoquestpro.com.

2. Data We Collect

We may process the following categories of personal data:

  • Enquiry Data: When you use our Contact Form, we collect your name, email address, and message to respond to your inquiry.
  • Usage Data: Information such as IP address, browser type, device type, and browsing activity, collected via analytics tools.
  • Security Data: Information such as IP addresses and access logs, processed by security and firewall systems to detect spam, bots, and malicious activity.
  • Email Correspondence: Any information you send us via email, processed by our email service provider.
  • Technical Data: Temporary caching and optimization data handled by performance tools, which may include cookies and IPs in logs.

We do not use your data for unsolicited marketing and we do not sell your data to third parties.

3. How We Use Your Data

We process personal data to:

  • Respond to inquiries submitted via the contact form
  • Provide customer support
  • Improve website performance and user experience (via analytics and optimization tools)
  • Protect the website against spam, hacking, and malicious activity (via security and firewall systems)
  • Comply with legal obligations if required

4. Legal Basis for Processing

We process your data under the following GDPR legal bases:

  • Consent – when you submit personal information through the contact form.
  • Legitimate Interest – for website analytics, optimization, and ensuring security.
  • Legal Obligation – if we are required to disclose data to comply with law.

5. Sharing Your Data

Your data may be shared with trusted service providers to help us operate our website and deliver services, including:

  • Hosting and infrastructure providers (for website hosting and DNS management)
  • Analytics providers (for understanding website usage and performance)
  • Email service providers (for processing email correspondence)
  • Security and monitoring providers (for protecting against spam, hacking, and malicious activity)

These providers process data only as necessary to deliver their services and in accordance with their own privacy policies.

6. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place in compliance with GDPR.

7. Data Retention

  • Contact form submissions: retained only as long as necessary to respond.
  • Emails: stored according to our email service provider’s retention policies.
  • Analytics data: retained according to the analytics provider’s settings.
  • Security logs: retained only for their configured retention periods, then automatically deleted.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with your local supervisory authority

To exercise your rights, please contact us at: support@infoquestpro.com

9. Cookies

We use cookies to:

  • Enable website functionality (e.g., caching and performance optimization)
  • Protect against spam and malicious activity (via security tools)
  • Collect website usage data (via analytics tools)

You can manage or delete cookies at any time through your browser settings.

For more information on cookies refer to our Cookie Policy page.

10. Data Security

We implement technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption
  • Firewalls, malware scanning, and intrusion detection tools
  • Server optimization and caching systems
  • Regular software and security updates
  • Restricted access to personal data

11. Our Details

This website is owned and operated by:

Infoquestpro Sp. z o.o.
Website: www.infoquestpro.com
Email: support@infoquestpro.com
Registered Office: Złota 75A/7 00-819, Warszawa

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