Poland +48 780 057 858, UK +44 7908 070333 info@infoquestpro.com

Our Industrial (Operational Technology) Security services are focused on protecting critical infrastructure and industrial control systems (ICS) from cyber threats. With specialized solutions for OT environments, we address unique challenges such as system isolation, regulatory compliance, and the need for uninterrupted operations. Our approach combines threat detection, network segmentation, and continuous monitoring to secure assets across industries such as manufacturing, energy, utilities, and transportation.


1. OT Security Assessment and Gap Analysis

  • Initial Security Assessment: Conduct an in-depth assessment of the existing OT environment to identify vulnerabilities, high-risk areas, and compliance gaps.
  • Gap Analysis and Risk Identification: Compare current security measures with industry standards (e.g., NIST, IEC 62443) to identify security gaps and risks specific to OT systems.
  • Comprehensive Reporting and Recommendations: Provide detailed reports outlining vulnerabilities, prioritized risks, and tailored recommendations for mitigating potential threats while maintaining operational integrity.

2. Network Segmentation and Secure Architecture

  • Network Segmentation: Implement network segmentation to isolate OT systems from IT networks, reducing the risk of cross-network threats. This includes creating secure zones, such as “demilitarized zones” (DMZs), to prevent unauthorized access between OT and IT.
  • Layered Defense Model: Design a multi-layered security architecture that includes firewalls, IDS/IPS systems, and access controls to protect each layer of the OT environment.
  • Access Control Implementation: Define strict access control policies and role-based permissions to prevent unauthorized access to critical OT assets. Implement physical and logical security measures to restrict access to sensitive devices and systems.

3. Real-Time Threat Detection and Monitoring

  • 24/7 Continuous Monitoring: Deploy specialized OT monitoring tools, such as Nozomi Guardian and Fortinet solutions, to detect anomalies and suspicious activity in real-time, ensuring prompt responses to potential threats.
  • Intrusion Detection Systems (IDS): Integrate IDS solutions tailored for OT environments to identify and respond to malicious activities, unauthorized access, and operational anomalies.
  • Advanced Threat Detection and Alerts: Set up advanced threat detection capabilities, including behavioral analysis and threat intelligence integration, to monitor for unusual behavior patterns and alert security teams of potential threats.

4. Endpoint Security and Device Management

  • OT Device Security: Implement security solutions for endpoints within OT environments, such as programmable logic controllers (PLCs), remote terminal units (RTUs), and human-machine interfaces (HMIs), to safeguard against unauthorized access and malware.
  • Patch Management and Device Hardening: Regularly update and harden OT devices to protect against vulnerabilities, including firmware updates, OS patches, and removal of unnecessary services.
  • Secure Remote Access: Establish secure remote access protocols for authorized personnel, utilizing VPNs, multi-factor authentication (MFA), and session monitoring to ensure safe remote connections.

5. Incident Response and Crisis Management

  • Incident Response Planning: Develop and implement incident response plans specific to OT environments, ensuring preparedness for cyber incidents while minimizing operational disruption.
  • Rapid Threat Containment: Provide strategies and tools for rapid threat containment to quickly isolate affected systems and prevent the spread of threats within OT networks.
  • Post-Incident Analysis and RCA: Conduct root cause analysis (RCA) following incidents to determine how threats penetrated the system and to implement corrective actions for improved security posture.

6. OT Compliance and Regulatory Adherence

  • Industry-Specific Compliance: Ensure OT environments meet industry-specific regulatory requirements such as NERC CIP for energy, ISA/IEC 62443 for industrial automation, and HIPAA for healthcare.
  • Compliance Audits and Documentation: Conduct compliance audits to assess the organization’s adherence to relevant standards, providing clear documentation and reports to streamline future audits.
  • Security Policy Development: Assist in developing OT-specific security policies and protocols that comply with regulations, providing a structured framework for managing OT security.

7. Secure Network Communication and Data Encryption

  • Protocol and Encryption Management: Implement secure communication protocols and data encryption to protect information flowing between OT devices and systems, especially for sensitive operations.
  • Firewall and VPN Configuration: Configure firewalls and VPNs within OT networks to prevent unauthorized data flow and secure communication between facilities or remote access points.
  • ICS Data Security: Establish data protection measures for ICS, SCADA systems, and other OT assets to ensure confidentiality, integrity, and availability of operational data.

8. Remote Monitoring and Managed OT Security Services

  • Remote OT Security Monitoring: Offer managed OT security services that provide continuous, real-time monitoring and alerts for clients, helping to identify and respond to threats promptly.
  • Proactive Threat Intelligence: Utilize proactive threat intelligence to identify emerging threats and vulnerabilities specific to OT environments, allowing preemptive security measures.
  • Managed Incident Response: Provide managed incident response services, from detecting incidents to coordinating response efforts and performing post-incident analysis, minimizing potential impacts.

9. OT Security Awareness and Training

  • Security Awareness Programs for OT Staff: Develop and deliver security awareness programs tailored to OT personnel, covering best practices in recognizing and responding to cyber threats in operational settings.
  • Role-Based Training: Offer specialized training for different roles within OT environments, such as operators, engineers, and maintenance staff, to ensure that each team member understands their role in maintaining security.
  • Drills and Simulations: Conduct drills and simulations of potential cyber incidents in OT environments, helping teams practice responses and evaluate the effectiveness of current incident response plans.

10. Continuous Security Optimization and Posture Improvement

  • Regular Security Audits: Perform regular security audits to assess OT security measures, address any identified weaknesses, and ensure ongoing compliance.
  • Vulnerability Management: Implement continuous vulnerability assessment and management for OT environments, ensuring that new threats are detected and remediated promptly.
  • Continuous Improvement Programs: Develop programs focused on continuous security improvement, integrating lessons learned from incidents and emerging best practices into the OT security framework.